Terms of Service
Welcome to SparesZA. By accessing or using this website, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or purchasing products from us.
1. General
These Terms of Service govern your use of the SparesZA website and all purchases made through the site.
By using this website, you confirm that:
By using this website, you confirm that:
You are at least 18 years old or have permission from a legal guardian.
You are legally capable of entering into binding agreements.
The information you provide is accurate and complete.
2. Products & Availability
We specialize in appliance spare parts and related products.
While we strive to keep all information accurate:
While we strive to keep all information accurate:
Product images may differ slightly from actual products.
Specifications may change without notice.
Stock availability is not guaranteed.
Certain items may be supplier-dependent or special-order items.
We reserve the right to:
Discontinue products.
Limit quantities.
Refuse or cancel orders.
Correct pricing or listing errors.
3. Pricing
All prices displayed on the website are in South African Rand (ZAR) unless otherwise stated.
Prices may change without notice.
Although we aim for accuracy, errors can occasionally occur. If a pricing error is discovered after an order is placed, we reserve the right to:
Prices may change without notice.
Although we aim for accuracy, errors can occasionally occur. If a pricing error is discovered after an order is placed, we reserve the right to:
Cancel the order.
Refund any payment made.
Contact the customer to confirm the corrected pricing.
4. Orders & Payment
Orders are only confirmed once payment has been successfully received and verified.
We may refuse or cancel orders for reasons including:
We may refuse or cancel orders for reasons including:
Suspected fraud.
Incorrect pricing.
Product unavailability.
Incomplete customer information.
Accepted payment methods are displayed during checkout.
5. Shipping & Delivery
Delivery times provided are estimates only and are not guaranteed.
SparesZA is not responsible for delays caused by:
SparesZA is not responsible for delays caused by:
Courier companies.
Supplier delays.
Public holidays.
Weather conditions.
Events beyond our control.
Customers are responsible for providing accurate delivery information.
Please refer to our Shipping Policy for full details.
Please refer to our Shipping Policy for full details.
6. Returns & Refunds
Returns and refunds are subject to our Returns Policy.
Certain products may not qualify for return, including:
Certain products may not qualify for return, including:
Electrical components that have been installed or damaged.
Special-order items.
Incorrectly ordered parts
Products returned without original packaging where applicable.
Customers are responsible for verifying compatibility before purchasing.
7. Product Compatibility
It is the customer’s responsibility to ensure that parts ordered are compatible with their appliance.
Where possible, customers should provide:
Where possible, customers should provide:
Model numbers.
Serial numbers.
Photos of existing parts.
SparesZA is not liable for losses resulting from incorrect part selection by the customer.
8. Website Use
You agree not to:
Use the website unlawfully.
Attempt unauthorized access to systems or data.
Distribute malware or harmful code.
Copy or reproduce website content without permission.
Interfere with the website’s operation or security.
We reserve the right to restrict or terminate access to users who violate these terms..
9. Intellectual Property
All website content including:
Logos.
Branding.
Images.
Text.
Graphics.
Website design.
remains the property of SparesZA unless otherwise stated.
Unauthorized use or reproduction is prohibited.
Unauthorized use or reproduction is prohibited.
10. Limitation of Liability
To the fullest extent permitted by law, SparesZA shall not be liable for:
Indirect or consequential damages.
Loss of income or profits.
Delays or business interruptions.
Damages resulting from misuse or incorrect installation of products.
Customers are responsible for ensuring products are installed safely and correctly.
11. Warranties
Where applicable, products may carry manufacturer or supplier warranties.
Warranty claims may be subject to:
Warranty claims may be subject to:
Inspection.
Supplier approval.
Proof of purchase.
Proper installation and usage.
Improper installation, misuse, modification, or physical damage may void warranties.
12. Privacy
Your use of this website is also governed by our Privacy Policy.
By using the website, you consent to the collection and use of information as outlined in the Privacy Policy.
By using the website, you consent to the collection and use of information as outlined in the Privacy Policy.
13. Changes to Terms
We reserve the right to modify these Terms of Service at any time without prior notice.
Updated terms will become effective once published on the website.
Updated terms will become effective once published on the website.
14. Governing Law
These Terms of Service are governed by the laws of South Africa.
Any disputes arising from the use of this website or related services shall be subject to the jurisdiction of South African courts.
Any disputes arising from the use of this website or related services shall be subject to the jurisdiction of South African courts.
Need help with our terms or store policies?
Contact us if you have any questions regarding orders, payments, warranties, or the use of our website.
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